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Terms of Service

Effective date: November 12, 2026
Last updated: November 12, 2026

1. About these Terms

1.1. Who we are. RCS Viewer is operated by 1455205 B.C. LTD., doing business as RCS Studios, a company incorporated in British Columbia, Canada (incorporation number BC1455205), based in Vancouver, British Columbia, Canada ("RCS", "we", "us", "our").

1.2. What these Terms cover. These Terms of Service (the "Terms") are a binding agreement between you and RCS. They govern your access to and use of RCS Viewer and every related product and channel we provide, in any form and on any device, including:

Together these are the "Service". These Terms apply to the Service whatever form it takes. If we later distribute an application through an app store, the app store's mandatory terms are added to these Terms for that application, and these Terms continue to apply.

1.3. Acceptance. By creating an account, ticking a box to accept these Terms, or accessing or using the Service, you agree to these Terms and to our Privacy Policy at rcsviewer.com/legal/privacy, which forms part of them. If you do not agree, do not use the Service.

1.4. Using the Service for an organisation. If you use the Service on behalf of a company, studio, production or other organisation, you confirm that you are authorised to accept these Terms on its behalf, and "you" includes that organisation. A separate written agreement signed by RCS and an organisation prevails over these Terms to the extent of any conflict.

1.5. Early Access. The Service is currently offered as an Early Access release. It is under active development, features may change or be withdrawn, and it may contain errors. Section 13 explains what this means.

1.6. Additional terms. Some programs, such as the Early Access, have additional terms. They supplement these Terms and form part of your agreement with us. If they conflict with these Terms, the additional terms apply for that program.

2. Eligibility

2.1. Minimum age. You must be at least 16 years old to create an account or use the Service.

2.2. Users under the age of majority. If you are at least 16 but under 18, or under the age of majority where you live, you confirm that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. Paid features may only be purchased by an adult with authority to use the payment method.

2.3. No accounts for children. The Service is not directed to children under 16. We do not knowingly allow anyone under 16 to register. If we learn that an account belongs to someone under 16, we will close it and delete its data.

2.4. Legal capacity and restrictions. You must be able to form a binding contract, and you must not be prohibited from receiving the Service under the laws of Canada, of the place where you live, or under any applicable sanctions or export control laws.

3. Where the Service is available

3.1. Availability by region. We decide, at our discretion, in which countries and regions the Service, or any part of it, is offered. We may offer only part of the Service, such as demonstration pages, in some places, and we may change these decisions at any time.

3.2. Restricted regions. The Service is not offered in any country or region subject to comprehensive sanctions or embargoes under the laws of Canada, the United States, the European Union or the United Kingdom, or where the law of that place prohibits it or requires conditions we have not met. We may use technical measures, such as location detection, to apply these restrictions.

3.3. No circumvention. You must not use a virtual private network, proxy, false information or any other means to access the Service, or any part of it, from a place where it is not offered, or to avoid a restriction we apply. Doing so is a material breach of these Terms.

3.4. Your responsibility. You are responsible for complying with the laws that apply to you where you use the Service.

4. Your account

4.1. Registration. Most features require an account. You must give accurate information, verify your email address, and keep your information current.

4.2. Security. You are responsible for keeping your password and any other credentials confidential, and for all activity under your account. Tell us immediately at support@rcsviewer.com if you suspect unauthorised use.

4.3. One person per account. An account is for one individual. You must not share your account credentials, create accounts for others without their authority, or create multiple accounts to avoid limits, suspensions or fees.

4.4. Closing your account. You may close your account at any time from your account settings, where available, or by writing to support@rcsviewer.com. Section 16 explains what happens to your content.

5. Our licence to you

5.1. Licence. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Service for its intended purpose while your account is active.

5.2. What we keep. The Service, including its software, source and object code, algorithms, shaders, rendering and camera and lens simulation, processing pipeline, file formats, data structures, user interface, design, look and feel, documentation, sample and demonstration scenes, trademarks, names and logos, is owned by RCS or its licensors and is protected by intellectual property and other laws. We reserve all rights not expressly granted to you. Nothing in these Terms transfers ownership of any of it to you.

5.3. Open source. The Service includes open source components that are licensed under their own terms, listed in our third party notices at rcsviewer.com/legal/third-party. Where an open source licence gives you rights in a specific component, those rights apply to that component and nothing in these Terms restricts them.

5.4. Images and videos of your work. You may take screenshots, export frames and record videos of your own work in the Service, such as framings, shots, lens tests and lighting tests, and use them in your projects, including sharing them with your team, clients and collaborators. This permission covers images and videos only. It does not give you any right to the 3D data behind them, such as locations, scenes or Third-Party Content (sections 6.3 and 9). Additional terms, such as the Early Access Terms, may limit public posting for a period.

6. Restrictions

Except to the extent applicable law expressly allows it despite this restriction, you must not, and must not allow or help anyone else to:

6.1. Reverse engineer. Copy, modify, translate, decompile, disassemble, decrypt, deobfuscate or reverse engineer the Service or any part of it, or attempt to discover or reconstruct its source code, algorithms, shaders, models, processing methods, data formats or underlying ideas, including by capturing data from memory, from network traffic or from the graphics pipeline.

6.2. Circumvent protections. Bypass, disable or interfere with any security, access control, encryption, authentication, watermark, rate limit, quota, geographic restriction or other technical protection.

6.3. Extract content. Download, extract, scrape, capture or export the 3D data, files or code of the Service, including locations, sample and demonstration scenes and Third-Party Content (section 9), or record or capture the Service to recreate any of it outside the Service. Images and videos of your own work under section 5.4, and features we provide for export, within their limits, are allowed.

6.4. Automate access. Use bots, scrapers, crawlers, spiders or other automated means to access or collect data from the Service, or overload or disrupt it, unless we have agreed in writing.

6.5. Build a competing product. Access or use the Service to build, train, benchmark or improve a product or service that competes with the Service, or publish performance or benchmark results about the Service without our prior written consent.

6.6. Train artificial intelligence. Use any part of the Service, its outputs or any content made available through it, including Third-Party Content, to train, fine-tune, test or improve any artificial intelligence or machine learning model.

6.7. Resell or commercially redistribute. Sell, resell, rent, lease, lend, sublicense, distribute or otherwise make the Service, or access to it, available to any third party, or operate it as a service bureau, time-sharing or hosting arrangement for others.

6.8. Remove notices. Remove, hide or alter any copyright, trademark, attribution, licence or other proprietary notice or watermark.

6.9. Misuse the Service. Upload malware or files designed to harm our systems, other users or third parties; probe, scan or test the vulnerability of our systems without our written permission; use the Service for any unlawful, fraudulent or harmful purpose; or impersonate any person or misrepresent your affiliation.

6.10. Help others. Encourage, assist or allow anyone else to do any of the above.

7. Your content

7.1. What it is. "Your Content" means everything you upload, create or store in the Service, including scene files and captures, camera and calibration data, thumbnails, names, shots, storyboards, annotations, notes, measurements, and the placement of actors and objects.

7.2. You own Your Content. As between you and RCS, you keep all rights in Your Content. We do not claim ownership of it.

7.3. Licence you give us. You grant RCS a worldwide, non-exclusive, royalty-free licence, for as long as Your Content remains on the Service and for the limited period afterwards described in our Privacy Policy, to host, store, copy, back up, process, convert, transcode, optimise, generate derived versions, previews and levels of detail of, display and transmit Your Content, and to make it available to the people you choose to share it with, solely to provide, secure, maintain and support the Service for you. We may allow our service providers to do the same on our behalf and under our instructions.

7.4. How we treat Your Content. We treat Your Content as confidential. We do not sell it, we do not license it to third parties for their own purposes, and we do not use the content of your scenes to train artificial intelligence or machine learning models. We may use technical information that does not reveal the content of your scenes, such as processing times, error rates and device performance, to operate and improve the Service, as described in our Privacy Policy. We will ask for your explicit consent before using any of Your Content for any other purpose, and you may refuse.

7.5. Your rights and permissions. You confirm that you own Your Content or have every right, licence, permission and release needed to upload it and to let us process it as these Terms describe. This includes permission from owners of the places, property and objects captured, and from any person who can be identified in Your Content.

7.6. Your responsibility. You are solely responsible for Your Content and for any consequences of uploading or sharing it. You must keep your own copies of everything you upload. The Service is not a backup service.

7.7. Limits and removal. We may set and change limits on the number, size and type of files and scenes, and on processing. We may refuse to process, or remove, content that breaches these Terms, that is malformed or harmful, or that we are required to remove by law.

8. Acceptable use and sharing

8.1. Prohibited content. You must not upload or share content that:

8.2. Sharing is your decision. Sharing a scene, a link or a live session is an action you take. You are responsible for choosing who can see Your Content, and for having the right to show it to them. Anyone who receives access can see what you share. A recipient may keep copies or screenshots we cannot recall, and revoking access stops new access only.

8.3. Live sessions. Participants in a live session can see the scene, the shared state and the presence and name of the other participants. Do not record or redistribute another participant's content without their consent.

8.4. Enforcement. We may investigate suspected breaches, remove content, disable sharing, limit features, suspend or close accounts, and report unlawful activity to the authorities.

9. Third-Party Content

9.1. What it is. The Service includes content that we license from third parties, such as 3D models of lighting, grip and camera equipment, props, characters, animations, textures and materials ("Third-Party Content"). It is part of the Service. It is not Your Content.

9.2. What you may do. You may view, place, position and use Third-Party Content only inside the Service, with the features the Service provides, as part of your work in the Service.

9.3. What you may not do. You receive no right or licence in Third-Party Content beyond 9.2. In particular, you must not download, extract, decrypt, capture, export, convert, edit outside the Service, reuse, redistribute, sublicense or sell any Third-Party Content or any file derived from it, or attempt to recover its geometry, textures, materials, rigs or animations by any means. Its licensors own it and may enforce this section.

9.4. Changes. Third-Party Content may change or be removed, for example if a licence ends. If that happens we will try to keep your scenes opening, but some elements may no longer appear.

10. Paid features

10.1. Free and paid features. Some features are free. Others, such as additional scenes, imports or storage, may be offered for a fee (the "Paid Features"). The price, what is included, the billing period and the currency are shown before you buy.

10.2. Payment provider. Payments are processed by our payment provider, currently Stripe. Your payment details are handled by the provider and never stored by us. The provider, or an affiliate of it, may act as the seller of record for your purchase, in which case its own terms apply to the payment, it may issue the receipts and invoices, and it may appear on your card statement. Paid Features may not be available in every country.

10.3. Taxes. Prices may be shown with or without applicable taxes, as indicated at checkout. Sales tax, value added tax, goods and services tax and similar taxes are added or included where the law requires.

10.4. Recurring payments. Paid Features sold as a subscription renew automatically at the end of each billing period until you cancel. Where the law requires it, we or our provider will remind you before a renewal.

10.5. Cancellation. You may cancel a subscription at any time. Cancellation takes effect at the end of the current billing period, and you keep the Paid Features until then.

10.6. Refunds. Except where the law requires otherwise, payments are non-refundable, including for partial billing periods and unused features. Nothing in these Terms affects any right you have under the law of the country where you live to withdraw from or cancel a purchase. In particular, consumers in the European Union and the United Kingdom have a 14-day right of withdrawal from digital services. If you ask us to start the service immediately and acknowledge that you will lose that right once the service has been fully supplied, the rules of your country apply. Our payment provider may also issue refunds under its own policies.

10.7. Changes to prices and plans. We may change prices and what each plan includes. Price changes to a subscription apply from your next billing period after notice. If you do not agree, you may cancel before the change takes effect.

10.8. When you exceed a limit. If you exceed a free or paid limit, we may stop new uploads or processing until you are within the limit. We will not delete content because a paid plan ended without first giving you notice and a reasonable opportunity to download it or reduce your usage.

11. Feedback

If you send us suggestions, ideas or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them for any purpose without obligation to you. You are not required to send feedback.

12. Communications

12.1. Service messages. We will send you messages needed to operate your account and the Service, such as email confirmation, password resets, security notices, receipts and important changes. These are not marketing.

12.2. News and marketing. We will send product news or marketing only if you agree, for example by ticking the optional box when you sign up. You can unsubscribe at any time with the link in each message or in your account settings.

13. Early Access, availability and disclaimers

13.1. Early Access. The Service is provided as an Early Access release. Features may be incomplete, change, be limited or be withdrawn. We may change, suspend or discontinue any part of the Service at any time.

13.2. No guarantee of availability. There is no service level commitment. The Service may be unavailable, slow or interrupted, including for maintenance.

13.3. Simulations are approximations; not a measuring or safety instrument. The Service is a visualisation, scouting and previsualisation tool. Cameras, lenses, equipment and other assets are designed to represent their real-world counterparts, based on manufacturer data and our own testing, and we work to make them faithful. They remain simulations. We do not guarantee that any framing, field of view, focus, depth of field, scale, measurement, geometry, light, sun position, shadow, colour or other visual result will exactly match what you get on set or on location. Always confirm critical choices with the real equipment and on location before you rely on them. To the fullest extent permitted by law, we are not responsible for decisions you make based on the simulation, such as rentals, purchases, crew, scheduling, budgets or rigging. Do not rely on the Service for construction, rigging, loads, permits, safety distances, the safety of people or any other purpose where accuracy matters.

13.4. Disclaimer. To the fullest extent permitted by law, the Service is provided "as is" and "as available", and we disclaim all warranties and conditions, express, implied or statutory, including merchantability, satisfactory quality, fitness for a particular purpose, title and non-infringement, and any warranty that the Service will be uninterrupted, secure or error-free, or that content will not be lost.

13.5. Your statutory rights. Some laws do not allow these exclusions. Where they apply, the exclusions apply only to the extent permitted, and nothing in these Terms limits rights you have as a consumer that cannot be waived.

14. Limitation of liability

14.1. Excluded losses. To the fullest extent permitted by law, RCS and its affiliates, directors, officers, employees, contractors, licensors and service providers are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, opportunity, anticipated savings, production time, or loss, corruption or unavailability of data or content, however caused and whatever the theory of liability, even if advised of the possibility.

14.2. Cap. To the fullest extent permitted by law, our total liability arising out of or relating to the Service or these Terms is limited to the greater of (a) the amounts you paid us for the Service in the 12 months before the event giving rise to the claim, and (b) CAD 100.

14.3. What we do not limit. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for fraud, for death or personal injury caused by negligence, or under mandatory consumer or data protection law.

15. Indemnity and enforcement

15.1. Indemnity. To the fullest extent permitted by law, you will defend, indemnify and hold harmless RCS and its affiliates, directors, officers, employees and contractors from any claim, demand, loss, liability, damage, cost and expense, including reasonable legal fees and costs, arising out of or related to:

15.2. Injunctive relief. A breach of sections 5, 6 or 9 may cause RCS and its licensors irreparable harm for which money alone would not be an adequate remedy. RCS may seek an injunction or other equitable relief in any court of competent jurisdiction, without having to prove actual damage and, where the law allows, without posting a bond, in addition to any other remedy.

15.3. Costs of enforcement. If we take legal action to enforce sections 5, 6 or 9 and we succeed, you will pay our reasonable legal fees and costs to the extent the court allows.

16. Suspension, termination and deletion

16.1. By you. You may stop using the Service and close your account at any time (section 4.4).

16.2. By us. We may suspend or terminate your access, in whole or in part, immediately and without refund, if you materially breach these Terms, if we are required to by law or a valid legal request, if your use creates a security, legal or reputational risk for us, other users or our licensors, or if we discontinue the Service. Where reasonable, we will give you notice and a chance to fix the problem first.

16.3. Effect. When your account ends, your licence to use the Service ends. We delete Your Content as described in the Privacy Policy, except where we must keep information to comply with the law, resolve disputes or enforce these Terms.

16.4. Discontinuation. If we discontinue the Service as a whole, we will give at least 30 days' notice by email where reasonably possible, so that you can retrieve copies of the content you uploaded.

16.5. Survival. Sections 5.2, 6, 7.5, 7.6, 9.3, 11, 13, 14, 15, 17, 18 and 19, and any other provision that by its nature should survive, continue to apply after your account ends.

17.1. Notices. If you believe content on the Service infringes your copyright or other rights, write to support@rcsviewer.com with the subject "Copyright notice" or "Content complaint", and include:

17.2. Our response. We review notices and may remove or disable content, notify the user who posted it, and close the accounts of repeat infringers. Where Canadian law requires it, we forward notices to the user concerned.

17.3. Counter-notice. If your content was removed and you believe that was a mistake, write to the same address explaining why. We may restore it where appropriate.

17.4. False notices. Knowingly submitting a false notice may make you liable for damages.

18. Governing law and disputes

18.1. Law. These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, without regard to conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18.2. Informal resolution. Before starting proceedings, you and we agree to try to resolve any dispute informally. Write to support@rcsviewer.com describing the issue, and allow 30 days for a response.

18.3. Courts. Subject to 18.4, the courts of British Columbia have exclusive jurisdiction, and you and we submit to the jurisdiction of the courts in Vancouver.

18.4. Consumers. If you are a consumer, nothing in this section deprives you of the protection of the mandatory laws of the country or province where you live, or of any right you have to bring proceedings in your local courts. RCS may seek an injunction under section 15.2 in any competent court.

19. General

19.1. Changes to these Terms. We may update these Terms. We will publish the current version with its date. For material changes we will give at least 30 days' notice by email or in the Service before they take effect, except where a change is required by law or to address security or misuse, which may take effect sooner. If you do not agree, you may close your account before the change takes effect. If you keep using the Service after that date, you accept the updated Terms.

19.2. Entire agreement. These Terms, any additional terms (section 1.6) and the Privacy Policy are the entire agreement between you and us about the Service, except for any separate written agreement signed by both of us.

19.3. Severability. If any provision is found unenforceable, it is limited or removed to the minimum extent necessary, and the rest of these Terms remains in force.

19.4. No waiver. Our failure to enforce a provision is not a waiver of it.

19.5. Assignment. You may not assign or transfer these Terms without our written consent. We may assign them to an affiliate, or in connection with a merger, acquisition, reorganisation or sale of assets, with notice to you.

19.6. Third-party beneficiaries. Licensors of Third-Party Content may enforce section 9 directly. Otherwise, no one other than you and RCS has rights under these Terms.

19.7. Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including failures of hosting, network, payment or other service providers.

19.8. Export and sanctions. You must comply with all applicable export control and sanctions laws.

19.9. Language. These Terms are written in English. If we provide a translation, the English version prevails in case of conflict, except where local law requires otherwise. For users in Quebec: we provide the French version of these Terms first. If you accept the French version, it governs. If, after receiving the French version, you expressly choose to be bound by the English version, the English version governs.

19.10. Notices. We may send notices to the email address on your account or display them in the Service. You may send notices to support@rcsviewer.com and, where a written notice is required, to the address in section 1.1.

20. Contact

1455205 B.C. LTD. (RCS Studios) Vancouver, British Columbia, Canada support@rcsviewer.com